Outbound Sales & Telemarketing Services
Team Wired believes that reaching out to your customers and outlining the benefits of your brand, service or product is crucial.
This is why we are unique with our well resourced team of outbound sales specialists working in-line with our Campaign Managers to reach your audience in a well orchestrated and results driven approach. To top it off, our sales specialists caters for English, Mandarin and Cantonese speaking nations with an emerging online market such as the US, Australia, Singapore, Hong Kong, China, Taiwan and Malaysia. We provide solutions for B2B and B2C inbound and outbound selling, Customer Service and technical help desk.
Worth of sales attained
"Our elite force of outbound sales agents are highly experienced in handling large multinational Telco, Pay-Per-View, Automotive and a myriad of other accounts across Australia, US, UK, China, Malaysia and Singapore, trained to consistently hit new heights in sales standards with our KPI driven analytics and management system."
Team Wired is all about increasing sales for our clients. We set face-to-face and phone appointments with targeted key decision makers that are interested in your products or services. Most importantly, we ensure:
All appointments set are with your targeted prospects.
Leads generated are qualified to ensure there is an immediate need for your product and service. Where interest is not immediate, the opportunity is then tracked and followed up for future action.
Detailed reporting is provided on regular basis and you will be fully briefed on the appointments set and the specific areas of interest.
Our systems can interact with yours so that calendars can be seamlessly linked between you and your prospects.
Email confirmation and calendar requests to your prospects will appear as they are coming from your company directly.
Whilst increasing sales is the primary focus of our business, we find that some clients need other information to be gathered from their prospects or clients. Whether they’re client surveys, workshops, competitor analysis or general information to support our clients’ needs to refine their offerings to their market, we can customise a campaign to provide a tailored solution to achieve your objective.
Calls to your prospects (permission based) can be recorded and provided back to you via various media files on a daily basis. This enables your company to hear exactly what is being said to your prospects and also allows us to fine tune your campaigns effectiveness to increase performance. This also enables re assurance and a guarantee to our clients that our callers are doing the right thing.
B2B and B2C Cold Calling
There are many effective ways that Team Wired can generate leads for your organisation. Over the years we have developed systems that enable us to personalise every campaign in a very unique way. Our aim is to make sure we target the most suitable person within a prospective business and utilise our sales techniques to quickly and effectively develop a meaningful conversation about your company. To achieve this, we:
Spend considerable time understanding your business and the products or services you provide.
Develop innovative ways to get to the right decision maker.
Ensure our Account Managers are highly skilled, trained and dedicated to your campaign.
Use sales focused, objection-handling techniques to extract the maximum amount of information.
Segregate prospects into hot, warm and cold leads and take action accordingly.
Ensure all conversations with your prospects are fully detailed so that you have all the necessary information about each and every prospect that has been contacted.
Set appointments and then manage the ongoing relationship between your company and the prospects.
We recruit, train and manage people specifically for each contact centre that we operate; leveraging off our economies of scale and expertise to deliver long term efficiency gains through improvements in costs and results for our clients. Our key focuses are on performance optimisation (both customer experience and operational efficiency), cost control and risk mitigation. Team Wired specialises in creating highly productive, highly engaged work environments. Our competitive advantages are: unmatched outcomes for optimised multilingual operational efficiency that is delivered by applying the actual performance intelligence derived from managing our clients daily Operational and Data Driven management decisions.
Find out more about Team Wired's highly adaptive outbound sales solutions today!
Looking for more than just an Outbound Sales Team? Find out more about our Hybrid Sales Bundle which drives interests to your business, closes the sale with your inbound prospects, generates leads based on your target segment, reaches out to your cold prospects to close new sales, handle prospect or customer inquiries and provides continuous follow ups with your pending pipeline of leads all from one point so you will have more time to focus on your strategy rather than day-to-day operations. Find out more here >